Orders typically take one business day to process and are shipped the business day following order placement. Your tracking number will be provided once the product has been dispatched. 

Unfortunately we cannot offer shipping to PO boxes. Shipping costs and sales tax (if applicable) will be included in the total amount calculated at checkout.

INTERNATIONAL

All international packages are sent via FedEx International or DHL which features tracking and typically gets orders out to all major markets within 5-7 business days. 

There may be local taxes and duties for your order dependent on the destination country. If we are able to calculate these fees for you, they will be added to the total before you complete your order.

For countries where taxes and duties cannot be calculated as the recipient you may be liable for all extra charges and may be required to pay them to the courier at delivery. Please contact your local customs office for more information.

USA

It is your responsibility as the customer to report any purchases of tangible personal property that have not been taxed by Luna Luxe Resortwear and pay USE tax on those purchases unless exempt under local State law.

AUSTRALIA

Duties are not applicable for Australian orders under 1000 AUD. As of July 1, 2018, Goods and Services Tax (GST) will be displayed at checkout. The total you pay when placing your order includes all duties and tax owed to Customs. Please note, you will not be charged any further costs when your delivery arrives.

INSURANCE

Luna Luxe Resortwear insures every package against theft and accidental damage whilst in transit, until it is delivered to your specified address. Once the package is delivered, we are no longer responsible for your purchased goods. If you are sending this package as a gift, the person who signs for the package confirms receipt and is accountable for the merchandise.